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 - Warranty policy may change without prior notice


◎ Replacement Lamps


 - Original: 90 days from the delivery date.

 - Compatible: 120 days from the delivery date.

  * Depends on individual quotation, period of warranty may different


◎ Projector Screen: 1year for factory defect (Carry-in)


 Projectors: Follow Local Brand warranty policy


 - EPSON Projector: 3 years Carry-in (Option: purchase additional warranty both carry-in and On-site)

 - SONY Projector: 3 years Carry-in 

 - PANASONIC Projector: 2 years Carry-in 

 - VIEWSONIC Projector: 3 years On-site (2 years On-site for SVGA models)

 - BENQ Projector: 2 years On-site (2 year carry-in for SVGA models)

 - OPTOMA Projector: 3 years (1st On-site, 2nd & 3rd years Carry-in)

 - CASIO Projector: 3 years or 6000hrs whichever comes first


 All other items follow local suppliers warranty policy indicated on the invoice


 RMA (Return Merchandise Authorization) or Refund claim

    1. Original invoice (to check warranty valid)

    2. Reason of Return (Product faulty / no longer required / broken in delivery / etc.)

    3. No Refund once the order is confirmed unless PLS is not able to supply product

    4. Please contact PLS for more discussion in a productive way for the future business


 Order Cancellation (Ordered in error / No longer required in 2days. Over 3days, no cancellation accepted)

- Basic 25% and above (depends on product and service) Cancellation and Restocking fee of total invoice amount applies

  * Quoted Non-cancellation items are not able to cancel and must pay full amount of payment


Please contact us to find out more about warranty policy.


Simply call 85713031 or email: